Security

Our Security Commitment

At FlowMind, we take the security of your data seriously. We implement industry-standard security practices to protect your team's information and maintain the trust you place in us.

Current Security Measures

Infrastructure

• Hosted on Railway's secure cloud infrastructure
• PostgreSQL database with connection pooling and secure configuration
• Environment variables for sensitive configuration (never stored in code)
• Automatic SSL/TLS encryption for all connections
• Regular security updates and patches

Data Protection

• All data transmitted over HTTPS/TLS 1.3
• Secure database connections with SSL enforcement
• Parameterized SQL queries to prevent injection attacks
• Input validation and sanitization on all API endpoints
• Separate databases for production and development environments

Authentication & Access Control

• OAuth 2.0 integration with Slack for secure authentication
• No passwords stored - authentication via Slack only
• Role-based access control (Admin, Sales Leader, User roles)
• HTTP-only cookies for session management
• Automatic session validation and token refresh
• Workspace-level data isolation

Application Security

Security Headers & Protection

• Content Security Policy (CSP) headers implemented
• X-Frame-Options: DENY to prevent clickjacking
• X-Content-Type-Options: nosniff
• X-XSS-Protection enabled
• Strict-Transport-Security (HSTS) in production
• CSRF protection on all state-changing operations

API Security

• Rate limiting on all API endpoints
• CORS configuration with whitelisted origins
• API key authentication for service-to-service communication
• Request size limits to prevent abuse
• Comprehensive error handling without exposing sensitive details

Data Privacy & Handling

User Data Protection

• Minimal data collection - only what's necessary for the service
• Email addresses masked for non-admin users
• Anonymous feedback options available
• No sale or sharing of user data with third parties
• Data segregation by Slack workspace

AI & Analytics

• AI insights generated from aggregated, anonymized data only
• No individual employee data used for model training
• Secure API connections to AI providers (OpenAI/Anthropic)
• Option to disable AI features per workspace preference

Operational Security

Development Practices

• Code reviews for all changes
• Dependency scanning for known vulnerabilities
• Separate development, staging, and production environments
• Regular security updates and patches
• Secure secret management (never in code repositories)

Monitoring & Response

• Error tracking and monitoring
• Audit logging for sensitive operations
• Regular backup procedures
• Incident response procedures documented

Compliance & Standards

Privacy Regulations

• GDPR Principles: We follow GDPR principles for data protection
• CCPA Ready: California residents can request data deletion
• Data Deletion: User data can be deleted upon request
• Data Portability: Export your data at any time

Security Standards We Follow

• OWASP Top 10 security practices
• Industry-standard encryption protocols
• Regular security assessments
• Continuous security improvements

Third-Party Services

We carefully select third-party services that maintain high security standards:

• Railway: Cloud infrastructure and database hosting
• Slack: Authentication and messaging platform
• Stripe: Payment processing (PCI compliant)
• OpenAI/Anthropic: AI insights generation

Your Security Responsibilities

To maintain the security of your FlowMind workspace:

• Enable two-factor authentication in your Slack workspace
• Regularly review and update user permissions
• Remove access for departed team members promptly
• Report any suspicious activity immediately
• Keep your Slack workspace security settings up to date